About These Terms And Conditions
In these Terms and Conditions "we" and "us" mean Shooters
Wholesale Warehouse ABN 22 072 817 255 of PO Box 62, Mitchell ACT Australia, and
"you" means you the customer.
These Terms and Conditions together with your Order constitute the entire
Contract between us and you for the supply of Products. No other Terms and
Conditions will apply. The Contract cannot be varied unless we agree to vary it
in writing or by email.
Australian Sales
We sell and ship Products within Australia and a restricted
number of goods overseas. If you are in doubt about our ability to ship to you
please contact us.
Legal Capacity To Transact
If you are under the age eighteen (18) years you can not
place orders with Shooters Wholesale Warehouse .
By accepting these Terms and Conditions you acknowledge that you are over the
age of eighteen (18) years.
Should Shooters Wholesale Warehouse suffer any damage or other losses as a result of a
transaction entered into by a minor, Shooters Wholesale Warehouse reserves the right to seek
compensation for such losses from the parents or guardians of the minor who
caused any order(s) to be placed with Shooters Wholesale Warehouse.
Placing Your Order
You may place an Order by filling in the Order Form on the
Shooters Wholesale Web Site and clicking the "Place Order" button.
When you place your Order, we will issue you with an Order Number. We will do
this by email.By placing an Order, you make an offer to us to purchase the Products you have
selected based on these Terms and Conditions.Information contained on the
Shooters Wholesale Warehousewebsite constitutes an invitation to treat. No information on our website
constitutes or should be deemed as an offer by us to supply any Products,
however Shooters Wholesale Warehouse will make every effort to supply Products to you. We will notify you
that your order is being processed by sending you an Order Confirmation and tax
invoice via email, however, we do not formally accept your offer until your
order has passed our internal validation procedures for verifying the bona fides
of each order placed, for the purpose of preventing credit card or payment
fraud. Shooters Wholesale Warehouse and its affiliates reserve the right to refuse service, terminate
accounts, remove or edit content, or cancel orders in their sole discretion. We
will confirm acceptance of your order when we send you an email confirming
shipment of the goods you have ordered. If we cannot process or accept your
Order after payment is received we will contact you by email or telephone.
Payment Methods And Processing
Shooters Wholesale Warehouse currently accepts BPAY, Visa, MasterCard and American
Express only.
Payment processing will not begin until we receive all the information we
need.
Orders placed on a weekend or a Public holiday will not begin payment
processing until the next business day.
Business days are Monday through Friday, excluding NSW/ACT Public holidays.
We process credit card and PayPal payments after you click the
"Place Order" button.
Where you pay by BPAY you must pay the price payable in Australian dollars as
indicated on your Order Confirmation within 7 days from the date that you
receive your Order Confirmation.
If a BPAY payment is not received within 10 days from the date that you
receive your Order Confirmation, Shooters Wholesale Warehouse reserves the right to cancel the
transaction.
For credit card payments we will email a tax invoice to you with your Order
Confirmation. Where you pay by BPAY a tax invoice will be sent to you via email
after your payment has been confirmed. Your tax invoice is your proof of
purchase.
Please Note:
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We are unable to accept credit cards issued by banks outside of
Australia.
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Debit cards and cheque cards have daily spending limits that may
substantially delay the processing of your order.
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You may be required to provide further identification for additional
security reference checks.
GST
SWW purchases include GST unless otherwise stated on a
Product listing.
Prices
SWW always seeks to list Products with the most competitive
prices.
SWW reserves the right to change prices for Products displayed at
Shooters.com at any time.
MRRP - Manufacturer’s Recommended Retail Price
The MRRP is the sale price suggested by the manufacturer or
distributor of merchandise.
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The Manufacturer's Recommended Retail Price (MRRP) is not mandatory,
although manufacturers and distributors may suggest that retail outlets
maintain a price within the range of their suggestion.
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In cases where a product is an exclusive offer available only on
shooters.com.au, MRRP may indicate the retail price of a product with
similar features and specifications.
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In some cases, an MRRP price may be provided by a manufacturer who
manufactures and supplies on the foreign market. In these cases, the
suggested retail price (usually a US dollar amount) is converted to the
Australian dollar rate that prevails at the time of listing.
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Customers should note that the MRRP is the applicable indicative price
at the time of listing, and may not reflect current market conditions.
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Customers are encouraged to compare prices via comparative price
shopping engines online and through various other means in order to find
the best deal. MRRP is not the same as ‘street price’ - Street Price can
be broadly defined as the price at which the item actually sells in the
free market.
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shooters.com.au is committed to providing the very best prices and
unbeatable value to its customers. We welcome feedback and notice of
price rollbacks in the market.
Supply Of Your Products
Subject to these Terms and Conditions, we will supply to you
the Products indicated on your Order Confirmation.
When your Order items have been dispatched, we will email you to confirm
shipment of each item including a tracking number for each item.
Delivery Of Your Products
Delivery time takes up to 10 working days from the date your
payment is received. Please note that BPAY payments take 1-2 business days to
process.
In all instances estimated delivery times will be displayed at the check out
for your Product.
Shooters Wholesale Warehouse makes every effort to deliver your Product according to the estimated
delivery times provided by Shooters Wholesale Warehouse at checkout. The estimated delivery times are in
business days (Monday through Friday) excluding Public holidays.
Although every effort is made to ship your Order according to the estimated
delivery times provided, estimated ship times may change due to changes in
supply or circumstances beyond our control. If your Product has not arrived
after the estimated delivery time, please contact us
here
We encourage you to visit the "Your Account" section on our website to view
the delivery status of your Products.
Unless otherwise agreed by us, we will deliver your Products to the address
indicated on your Order Confirmation. If no-one is available to take delivery of
your Products, our carrier (Australia Post eParcel) will leave a card so you can
pick-up your Product from your local Post Office. Where delivery is by our
courier service and no-one is available to take delivery, they will leave a card
requesting you to telephone them to arrange a suitable time and date for
delivery.
We will use our reasonable efforts to deliver your Products to you within the
estimated delivery time indicated on your Order Confirmation; however, we do not
guarantee that we will deliver within this time frame.
Title and risk of loss to all Products will pass to you on delivery.
Your Rights To Return A Product
No refunds, credit or replacements are offered if you have
changed your mind about the product, make an incorrect choice, or failed to
verify and accurately provide information when placing an Order.
Dead On Arrival Products - "DOA"
A Shooters Wholesale Warehouse Product is considered DOA if it shows symptoms of a failure, or
is discovered to be broken when first taken from its packaging.
A Shooters Wholesale Warehouse Customer Service member will provisionally determine whether
the Product is DOA. Where a Product is provisionally determined as DOA we will
arrange to replace the Product.
Refunds will only be offered where a replacement Product can not be provided.
Where Shooters Wholesale Warehouse has provisionally determined that a Product is DOA, return
shipping will be arranged at the expense of Shooters Wholesale Warehouse .
If the Product is deemed by Customer Services NOT to be DOA, Shooters
Wholesale Warehouse may
in its absolute discretion refuse to replace the Product or offer you a refund
for the Product.
When a Product is replaced, your replacement Product becomes your property
and the returned DOA Product becomes our property.
When a refund is given, the returned DOA Product becomes our property.
Shooters Wholesale Warehouse reserves the right to test any returned DOA Product. If the
condition of the Product was misrepresented to us by the customer, Shooters
Wholesale Warehouse
will impose a $35 handling and administration fee.
Product Problems After Delivery
If your item arrives DOA (Dead On Arrival) or you find a defect arises after
delivery and a valid claim is received by SWW within 30 days of
delivery, SWW will exchange the Product where possible, or refund you
the purchase price of the Product. Should you contact us outside the 30 day
period customer service management will consider each claim on a case by case
basis on its merits.
Where we agree to replace the Product or refund you the purchase price of the
Product, you must first return the defective Product to us. You will be obliged
to pay for the return of the Product if the item is sent after 30 days from
dispatch.
We will make arrangements with you for the return of the Product.
The delivery time for replacing the Product will be the same as stated for
the original Product.
Replacement Products are provided with the same Warranty as the returned
Product.
Return Authorisation Number - A Must Have
A Return Authorisation Number (RAN) is required for both replacement Products
and refunds.
Where SWW has provisionally determined that a Product is DOA,
SWW will issue you with a RAN. Products can not be returned without
a RAN. The Product should be returned to SWW within 30 calendar days of
the issuance of the RAN. All Products must be packed in the original, unmarked
packaging including any accessories, manuals, documentation and registration
that shipped with the Product.
Organising the Return of DOA Products
DOA Products must be returned whenever we agree to replace the Product or
provide you with a refund.
Where you received a DOA Product by Australia Post eParcel, Customer Service
will email you a PDF docket containing a RAN which you must affix to the
Product. You must then leave the Product at any Australia Post Office.
When a Replacement Product is arranged:
- A replacement for the same Product that you ordered will be shipped to
you at our expense after we have received your returned DOA Product.
- The delivery time for the replacement Product will be the same as stated
for the original DOA Product.
- Replacement Products are provided with the same Limited Warranty as the
DOA Product.
When a Refund is arranged:
- Refunds include all shipping and associated costs for the DOA Product.
- No refund will be given to you until SWW has received the DOA
Product from you.
- Refunds will be issued by by the same method that the goods were paid
for.
Some Products - Manufacturer Only Warranty
Some Products sold through Shooters Wholesale Warehouse are serviced and supported exclusively
by their manufacturer in accordance the warranty information provided on the
listing.
For items advertised and sold with manufacturer’s warranty, we would ask you
to contact the manufacturer or supplier in the first instance for replacement or
repair under the warranty terms. If the manufacturer is unable to comply,
Shooters Wholesale Warehouse will replace the item or issue a refund of your purchase price for
that item.
Our Liability
We will not be liable for any loss of income, loss of
profits, loss of contracts, loss of data or for any indirect or consequential
loss or damage of any kind howsoever arising and whether caused by tort
(including negligence), breach of contract or otherwise.
Our maximum aggregate liability for any Product supplied to you whether in
contract, tort (including negligence) or otherwise shall in no circumstances
exceed the amount payable by you to us in respect of the Product(s) in question.
Your Data - Use And Protection
By placing your Order, you agree that we may store, process
and use data collected from your Order Form for the purposes of processing your
Order. If you so indicate on the appropriate section of your Order Form, by
placing your Order you also agree that we may use such data, other than credit
card details, in order to provide you with information from time to time on
other SWW Products that may be of interest to you. If you do not agree
to our using such data in order to provide you with information on other
SWW Products, you should indicate your non-agreement on the appropriate
section of your Order Form. You may obtain a copy of the data held by us
concerning you on request in writing. We reserve the right to charge an
administration fee for processing such request. If any data held by us
concerning you is incorrect, we will correct it on your written request. Please
refer to our Privacy
Statement.
Credit Card Fraud
Whilst Shooters Wholesale Warehouse employs the latest in Secure Sockets Layer
(SSL) technology software for its transactions with our customers, Shooters
Wholesale Warehouse
will not be responsible for any damages, consequential losses (whether direct or
indirect) suffered by a customer whose credit card is fraudulently used or is
used in an unauthorized manner.
General
You shall not assign any rights and obligations under these
Terms and Conditions whether in whole or in part without the prior written
consent of Shooters Wholesale Warehouse. Any unauthorized assignment shall be deemed null and
void.
If any provision of these Terms and Conditions is held by any competent
authority to be invalid or unenforceable in whole or in part, the validity of
the other provisions of these Terms and Conditions and the remainder of the
provisions in question shall not be affected thereby.
Under the Trade Practices Act 1974 ("Act"), where implied conditions and
warranties cannot be excluded, any liability in Shooters Wholesale Warehouse for breach of such
conditions and warranties (other than a condition or warranty implied by section
69 of the Act) shall be limited, at the option Shooters Wholesale Warehouse , to the replacement
of the Product(s) or the re-supply of the same Product(s); the payment of the
cost of replacing the Product(s) or of acquiring equivalent Product(s).
Neither our failure nor your failure to enforce any Term or Condition
constitutes a waiver of such Term or Condition. Such failure shall in no way
affect the right to later enforce such Term or Condition.
Shooters Wholesale Warehouse reserves the right to change the Terms and Conditions of sale at
any time.
No Shooters Wholesale Warehouse employee or agent has the authority to vary any of the Terms
and Conditions governing any sale.
Force Majeure
Shooters Wholesale Warehouse shall not be liable for any delay in performing
any of its obligations under these Terms and Conditions if such delay is caused
by circumstances beyond the reasonable control of Shooters Wholesale Warehouse, and
Shooters Wholesale Warehouse
shall be entitled to a reasonable extension of time for the performance of such
obligations.
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